The ultimate peace of mind. If an event occurs, you want your monitoring company to respond seamlessly, triggering instant communications to multiple parties and a plan of action designed to save lives, property and assets. Central Station Monitoring (CSM) Service provides around-the-clock electronic surveillance and end-to-end coverage across your infrastructure. Additionally, we offer a true advancement in fire panel monitoring with TrueInsightSM, an Internet-based remote diagnostics service with real-time visibility. TrueInsight automates the detection and notification of abnormal conditions in the fire panel for quicker service response and increased first-time fix rate. It can also predict certain upcoming needs, reducing business disruptions.
Fast Response, Precisely Monitored
- End-to-end coverage across your infrastructure - fire systems, security, elevator alarm and other critical sensor devices
- Highly trained, experienced professionals monitoring your premises around the clock
- Action plans developed to notify authorities and to guide emergency personnel and designated individuals in your organization
- Daily fire alarm signal testing to ensure proper communication
- Automated alerts mean better diagnostics, more efficient service
- Remote diagnostics for quicker response times, faster panel recovery and avoidance of nuisance alarms
- Intelligent dispatch for faster resolution, increased up-time and higher first time fix rate
How We Can Help
Why We Can Help You
Manage emergency events with new technology for communicating critical information via text messaging on visual display units. You can also communicate general, nonemergency messages during non-alarm period.s
We can customize a real-time emergency notification system — audible and visual notification, as well as text displays — to share lifesaving information inside and outside of your buildings.
TrueInsight Remote Services provides our expert remote service technicians an electronic window into the operation of your entire Simplex fire alarm system, 24/7/365.
In an emergency, every second counts. We can provide 24/7 monitoring of your building's life safety systems.